FAQs

Is there a sauna protocol I should follow?

Proper sauna use is important; just like we warm up and cool down our bodies when we exercise, there are some basic steps to follow to ensure you gain maximum benefits of using a sauna. 

Before Sauna Use:

  • Drink a minimum of 8 oz. of water to prepare your body for an increase in core body temperature.
  • Prep your sauna: Pre-heat your sauna for 45-60 minutes. Your sauna will heat up approximat....
How long is a typical session, and how often can I take a session?

Most people enjoy a 30-45 minute session, 3-4 times a week, but it is safe to use every day and at whatever heat suits you best. Research shows that regular use over time brings best results.

How do I find my sauna serial number?

You can find your sauna serial number in multiple ways.

  1. Serial number can be found on the tag attached to the door of your unit; if the unit is brand new. 
  2. Serial number can be found on the outside back wall of the unit near where the power cord is coming out.
How long will it take for my sauna to heat up?

Our saunas are based on the infrared wavelength and not cabin temperature. Set to the desired temperature and allow the sauna to warm up for 45-60 minutes. The sauna heats up at an average of 1 degree per minute.

Follow these steps for proper warm up:

  1. Make sure your sauna is plugged into a dedicated circuit installed by your electrician.
  2. Set to the desired temperature and set time to 60 minutes....
How do I clean my sauna?

Sunlighten’s Natural Sauna Cleaner is made specifically for use with your sauna. At least every six months, dampen a cloth with Sunlighten All Natural Wood Cleaner. Clean glass door and windows with Sunlighten All Natural Glass Cleaner. You may dust the outside of the sauna with a dry dust cloth. Do not use chemical cleaners on your sauna. Light sandpaper can be used to treat stains on the inside of the sauna. Sunlighten Natural Saun....

Can I assemble my sauna outdoors?

Sunlighten saunas aren't designed to be placed outdoors. If you place your sauna outdoors without a Sunlighten cover, your warranty will be void. The sauna covers are custom made and may not arrive until after you receive your sauna. Do not install your sauna outdoors prior to receiving your cover. Check the sauna cover annually for normal wear and replace as needed. Sauna cover manufacturer warranty is one year. The cover should remain on the....

Reach out to our support team

Support Hours:

9 am – 4 pm (CT) Monday - Saturday

Call Us:

877.292.0020

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